Do Not Set Out Without an Appointment
All OP consultations are by prior appointment. Call the Patient Help Desk on +91 80 4710 4600, 10 AM to 4 PM Monday to Friday, and you will receive an SMS with your date and time. Gate entry is staggered between 7 AM and 10 AM, so a confirmed appointment lets you plan your travel and shorten your stay in the city.
Both from other hospitals and any given to you by SSSIHMS.
Aadhaar preferred; ration card, voter ID, driving licence or passport are accepted. A passport is compulsory for foreign nationals.
For every in-patient, one attendant must remain on campus and will be issued a pass by the ward sister.
If you have been advised remotely, you may not need to travel at all. The Help Desk can advise.
Where Attendants Stay
On-campus accommodation is provided only for the attendants of admitted in-patients. It is dormitory accommodation in the Sai Salarpuria block.
What to do on the day of admission
- Once the patient is admitted, go to the administration area and pay the accommodation charge.
- Then go to the Sai Salarpuria block, where the dormitory accommodation is.
Charge: ₹20 per day. This is for the attendant’s dormitory bed only. The patient’s treatment, medicines, surgery, intensive care and food remain entirely free.
If you are coming only for an OP consultation
There is no accommodation on campus for outpatients or their families. Please arrange your own stay in Bengaluru before you travel, or plan to return the same day. Gate entry appointments are staggered between 7 AM and 10 AM, so a confirmed appointment lets you plan a single day’s visit.
For every admitted patient, one attendant must stay on campus. The ward sister issues the pass.
Allowed only where the patient is immobile, has a disability or needs help moving about, and only on a doctor’s instruction.
Attendants are expected to be present during consultants’ and doctors’ rounds.
General visiting hours are 4 PM to 6 PM. The attendant exchanges their pass for a visitor pass at Security, Gate I.
Meals
The admitted patient
Food for admitted patients is provided at no charge — as are consultation, investigations, medicines, surgery and intensive care. The hospital has no billing counter for any of it.
Attendants
Attendants take their meals at the canteen on campus.
Outpatients
The canteen also serves outpatients and those accompanying them during their visit.
Travel and Directions
The hospital is at EPIP Area, Whitefield, Bangalore 560 066 — 24 km from Kempegowda (Majestic) bus station, 40 km from Kempegowda International Airport and 10 km from HAL airport. Patients report at Gate No. 2 with their appointment SMS.