Appointments
Welcome to Sri Sathya Sai Institute of Higher Medical Sciences, Whitefield. This hospital is a tertiary care institution that caters to the specialties of: Cardiology, Cardiothoracic and vascular surgery, Neurology and Neurosurgery.
The following information is a general guide for patients who would like to avail the free medical care at Sri Sathya Sai Institute of Higher Medical Sciences, Whitefield.
Please note the following:
- All medical service provided to patients of SSSIHMS Whitefield is totally free of charge.
- The hospital does not have a billing counter.
- The hospital strictly conforms to a first come first serve policy with provisions for emergency medical conditions.
- Patients and patient attenders are advised not to pay anyone who claims to be a staff member of SSSIHMS Whitefield, for any service whatsoever. Immediately bring such individuals to the notice of the Hospital Security.
- Patients seeking treatment here can call the Hospital Helpline number 080-47104600 for getting an appointment for OPD consultation at the Hospital.
- Due to current COVID situation, for safety of patients and staff, the hospital is requiring patients to come with negative RT PCR report.
Visiting Hours:
- The general visiting hours are from 4:00 pm to 6:00 pm.
- When outside visitors wish to see a patient, the attendant staying with the patient may approach the Security at gate I, leave his/her attendant pass with him, collect the Visitors’ pass from Security, and proceed to the wards.
- After visiting the patients, the attendant can collect his/her pass after seeing off the visitors.
In-patient Attendants:
- For every in-patient one attendant has to remain on campus. He/she will be given the attendant pass by the respective ward sister.
- In the Neuro ward, during the rounds by the consultants and doctors the patient attendants are expected to be around
- Additional attendants are allowed only if the patients are immobile, have any disability and need assistance for moving around or in any other case, as opined by the concerned doctor.
- Only under instructions from a doctor is an additional attendant pass issued.
Outpatient Consultation
How do I register as a patient?
- Please bring all your previous medical records.
- Please bring a valid proof of address. The following proofs are accepted.
- Aadhar Card (preferred)
- Ration card
- Voters id
- Driver’s license
- Passport – this is compulsory for all foreign nationals.
- One attendant is compulsory.
- You will first be screened to be a patient of either of the specialties offered by SSIHMS and only then registered.
What procedure should I follow?
Appointment
The patient is required to call patient help desk 080-47104600 to get an appointment. Then will get an SMS with appointment date and timing.
Gate No.2
At Gate No.2, you will need to send show the appointment SMS to the security. You may then proceed to the Screening / Reception block.
Screening / Reception block
Here you will be directed to the appropriate section – cardiac or neuro. The doctors will evaluate your condition and advise you accordingly. Once advised by the doctors in the screening block to approach the OPD, you may proceed to the appropriate OPD.
Out Patient Department
As you enter the main hall of the hospital, the Cardiac OPD is to your left hand side and the Neuro OPD is across the hall on your right hand side. There will be volunteers at the entrance to guide you to the appropriate OPD.
What is the Procedure for Revisit Patients:
- Come to the hospital only if you have been specifically advised to do so in your discharge summary.
- To avoid any eventualities, please check the date of your revisit on your discharge summary and make sure you come on that date.
- If any complications arise, for any reason you would like to visit the hospital please call the hospital and confirm whether it is absolutely necessary for you to travel to the hospital.
- Patient Help Desk – 080-47104600
Inpatient Admissions
- On the date of admission you will be completely screened by the doctors.
- You will be admitted only after you are found fit for surgery.
- One attendant is compulsory
- Bring all previous medical records. Both, records from other medical institutions and any medical records given to you by SSSIHMS.
- To avoid any inconvenience, make your travel arrangements such that you come to the hospital on the appointed day, before 8.30 a.m.
Followup ; Telemedicine
Follow-up/ Revisit Patients
- Come to the hospital only if you have been specifically advised to do so in your discharge summary.
- To avoid any eventualities, please check the date of your revisit on your discharge summary and make sure you come on that date.
- If any complications arise, for any reason you would like to visit the hospital please call the hospital and confirm whether it is absolutely necessary for you to travel to the hospital.
- Patient Helpdesk – 080-47104600
Telemedicine
The department of telemedicine, SSSIHMS, Whitefield is part of the Sri Sathya Sai Tele-health Network that includes both the sister institutions at Prasanthigram and Whitefield.
Need for Sri Sathya Sai Telehealth Network:
India is a vast country with its population widely distributed over a diverse landscape. Modern health care is yet to make inroads to the majority of the populace residing in rural India. One thrust area in vogue is the field of Telemedicine. Due to the non-commercial nature of the treatment provided at SSSIHMS, the hospital receives patients from all over India and even from many SAARC countries like Nepal and Bangladesh. A large number of these patients are below poverty line and some cannot afford to even travel the distance to avail the free and quality services of SSSIHMS. The telemedicine facility at SSSIHMS aims at reaching out to these patients in their geographical areas providing both diagnosis and counseling without them having to traverse the distance and incur avoidable expense.
Mission:
The mission of the Sri Sathya Sai Telehealth Network is to leverage the potential of Information and Communication Technology (ICT) tools and extend the reach of quality medical care provided free of cost by Sri Sathya Sai Health System for patients requiring neurosurgical care.
Aims of the project:
Sri Sathya Sai Telehealth Network seeks to extend its neurosurgical expertise to remote areas through the nodes established at select locations across several States. SSSIHMS looks forward to utilize it telemedicine network to:
- Streamline the flow of revisit/Outpatients from pre-identified locations (States)
- Schedule appointments for face-to-face consultation and surgery
- Minimize unnecessary investigation, and travel for patients who can be advised remotely
- Provide follow up for post-operative patients
- Counseling of the patients
- Guide patients requiring support from other medical specialties presently not provided by SSSIHMS-WFD
- Conduct and participate in online CME’s, training of DNB’s and exchange of best practices and expertise in neurosurgery.
Through successful integration of telemedicine services in it’s routine clinical care, SSSIHMS expects to achieve “right service mix” that is both timely and distance insensitive ensuring maximum efficiency and effectiveness in optimal utilization of its resources.
Integration with other projects
The scope of Sri Sathya Sai Telehealth Network can also be scaled to meet the referrals for neurosurgical support from sister institutions like SSSGH-Whitefield, SSSIHMS-Prasanthi Gram, Sri Sathya Sai Mobile Hospital and any other associated institutions. The possibility of integrating the telemedicine application provided by ISRO with the eHIS and PACS functional at SSSIHMS-Whitefield will enhance the scope of the project and will have an impact on the delivery of telehealth services positively. Challenges Ahead include…
- Creating awareness.
- Training manpower on tele-health protocols.
- Build suitable infrastructure/capacity.
- Establish standard operating procedures.
- Need for the SSSIHMS-vision and principles to be shared by one and all across the network.
- Sustainable operations.
- Medico-legal implications in providing neurosurgery services through telemedicine.
- Expanding the network all over India.
Nodal point Location
In West Bengal – Barrackpore
Sri Sathya Sai Seva Kendra,
1, Riverside Road (Beside Mangal Pandey Park),
Barrackpore Cantontment,
Barrackpore, North 24 Paraganas,
Pin – 700120
West Bengal.
Telephone: 033- 25450329
Email: telemedbkp@gmail.com
In Orissa – Bhubaneswar
Sri Sathya Sai Seva Samiti,
Unit III, Kharavel Nagar, (Opp. Nalini Devi Womens’ College of Teacher Education)
Bhubaneswar,
Odisha
Pin: 769 010
Phone: 0674-2391090, 8895268090
Email: telemedbbsr@gmail.com
Sri Sathya Sai Telehealth Network offers consultation in Neuro and Cardiac post operative care for patients operated at SSSIHMS.
Patients who are diagnosed with such ailments, who have already consulted a doctor and have previous medical records (reports/ scans) readily available, may approach the nodal center.