Facility Management Services

Enabling excellence in healthcare through safe, reliable and sustainable facilities.

About

Behind Every Ward, a Working Campus

At Sri Sathya Sai Institute of Higher Medical Sciences, Whitefield, Facility Management Services (FMS) is an integral part of the healthcare ecosystem — ensuring that the hospital, the residential campus and the supporting infrastructure remain safe, clean, functional, sustainable and ready to serve.

FMS brings together a multidisciplinary team responsible for the seamless functioning of essential hospital and campus services. From engineering infrastructure and utilities to housekeeping, security, estate management, transport, CSSD and laundry, every function works to one common objective: an environment that lets clinicians and caregivers focus on what matters most — patient care.

Our Impact

What FMS Delivers

Sustainable energy management

Solar energy is now an important part of the Institute’s energy strategy. 3,16,831 kWh of solar power was generated in 2025, and hospital electricity consumption fell by 9.45% compared with 2024. Solar power →

Responsible water management

1,648 aerators have been installed and 1,691 taps replaced across hospital and residential facilities, while 120 percolation wells support rainwater capture and groundwater recharge. Water →

Reliable engineering infrastructure

Electrical, Civil, HVAC, Utility and Biomedical Engineering teams keep hospital operations uninterrupted through preventive maintenance, breakdown response, equipment management and infrastructure upkeep.

Clean and hygienic environment

Housekeeping keeps patient-care areas, public spaces, residential facilities and the wider campus clean, hygienic and well kept, with structured supervision and operational monitoring.

Safety and security

Controlled access, surveillance, visitor and vehicle management, patrols and emergency support keep the campus safe for patients, attendants, staff, students and visitors.

Integrated support services

CSSD, Laundry, Transport, Estate and Accommodation services form the support network around clinical care — sterile supplies, clean linen, mobility, accommodation and dependable campus services.

Our Services

Five Service Areas, One Campus

Engineering & Infrastructure

  • Electrical systems & power management
  • HVAC & environmental control
  • Civil & building maintenance
  • Utility services & water management
  • Biomedical engineering
  • Fire & life safety infrastructure
  • Preventive & breakdown maintenance

Estate & Campus Management

  • Estate & accommodation management
  • Guest house & residential facilities
  • Landscaping & gardening
  • Roads, drains & common areas
  • Campus upkeep & infrastructure support
  • Transport services

Environmental & Housekeeping Services

  • Hospital housekeeping
  • Hygiene & sanitation
  • Waste movement & environmental upkeep
  • Landscaping & green campus initiatives
  • Resource conservation
  • Water & energy efficiency initiatives

Clinical Support Services

  • Central Sterile Supply Department (CSSD)
  • Steam & ETO sterilisation support
  • Sterile supply management
  • Laundry & linen services
  • Biomedical equipment support
  • Audio-visual services

Safety & Security

  • Access control
  • CCTV surveillance
  • Visitor & vehicle management
  • Security patrols
  • Emergency response support
  • Hospital & campus safety
Inside FMS

Department by Department

The teams behind the five service areas, and what each one looks after.

Electrical team at the HT/LT panels and bus coupler

Electrical

Keeps power flowing to the hospital and the residential complex through continuous monitoring and maintenance.

  • Four diesel generator sets (two of 625 kVA and two of 500 kVA) with HT and LT panels and a bus coupler for load management
  • Four 750 kVA transformers, monitored for oil temperature, winding temperature and noise
  • Online UPS systems backing the MRI, the cath labs, the CT scanner and other critical areas
  • Solar power systems of 100 kW and 180 kW (400 and 340 panels)
  • Lifts: three in the hospital and five in the residential area
  • 126 earth pits across the hospital and residential areas
  • Fire pumps, electric boilers for the Dietary section, motors for the water and sewage plants, laundry and medical gas plant, lighting for all operation theatres, and street lights
Water-cooled chillers in the central HVAC plant

HVAC

Provides hygienic, controlled air-conditioning for critical areas, including 12 operation theatres, ICUs, CCUs, cath labs, radiology, laboratories and other clinical zones.

  • Central plant of three 220 TR York Millennium water-cooled chillers and one new 220 TR Blue Star VFD chiller for energy-efficient chilled water
  • Insulated piping to air-handling units and fan-coil units that hold temperature and humidity
  • Three 300 TR cooling towers with chilled-water and condenser-water pumps
  • Ductable split AC units and a centralised ventilation system
Medical gas plant room with air receiver tanks

Utilities and Maintenance

The Utility team, part of the Engineering Department, runs and maintains the essential utilities of the hospital and the residential areas, including water, electricity and other vital systems. Its prompt maintenance keeps medical and living spaces functional, safe and comfortable for patients, staff and residents at all times.

Biomedical team member at the MRI scanner

Biomedical Engineering

Manages and maintains critical medical equipment, including the Siemens 3 Tesla MRI, the GE CT scanner and Allengers X-ray systems. The team handles installation, calibration, troubleshooting and repairs, and keeps 70% of the equipment running without annual maintenance contracts, which saves significant cost.

CSSD staff with a loaded sterilisation trolley

Central Sterile Services Department (CSSD)

Supplies sterile instruments and materials to every department, so that each surgical and clinical procedure is supported by contamination-free equipment.

  • Three fully automatic steam sterilisers for bulk processing of instruments, drapes and linen
  • Four fully automatic ETO sterilisers for low-temperature sterilisation
  • Strict quality-control protocols for every item returned to clinical use
Washing machines in the hospital laundry

Laundry

Four large washing machines and a set of dryers clean the linen from operation theatres, wards, ICUs and other areas. Supported by a dedicated team of Seva Dals, the laundry follows strict washing and sanitising protocols that play a vital part in infection control, so patients have fresh, clean linen every day.

Telephone operators in the console room

Telephone and Communication

The communication backbone of the hospital, handling patient queries, intra-hospital calls, telephone repairs and network upkeep. The lines have been upgraded from copper to a PRI system with optical-fibre connectivity for better clarity, reliability and capacity. The department also supports high-speed internet and runs the hospital’s Code Blue emergency call system.

Gardener trimming plants with a bush cutter

Landscaping

A team of 15 keeps the hospital’s gardens in good condition. With bush cutters, a tractor and other tools, they maintain neat lawns, trimmed hedges and healthy, pest-free plants for a clean, green and serene campus.

Nursing college bus

Transport

A fleet of two cars, a college bus for nursing students, a tractor and an ambulance supports the hospital and the college. Trained drivers and well-maintained vehicles move staff, students, patients and essential materials safely and on time, for routine and emergency needs.

Roots ride-on cleaning machine used by Housekeeping

Housekeeping

A team of 45 trained staff keeps the hospital clean, safe and hygienic, from operation theatres to waiting areas. Two Roots cleaning machines, hospital-grade chemicals and strict cleaning protocols help prevent infection and keep every patient-care and public area spotless.

Entrance to the SSSIHMS Estate Office

Estate Office

Manages the staff residences, guest accommodation and two nursing college hostels within a secure gated community. The campus has 198 flats and bungalows with a gym, indoor games and other essential amenities, and the Estate Office looks after their maintenance and upkeep.

Digital audio mixing console

Audio-Visual Services

Runs the sound, projection and public-address systems for hospital events and daily operations, using a Soundcraft 24-channel digital mixer and a Yamaha 12-channel analogue mixer. Soothing bhajans are broadcast throughout the hospital 24 hours a day, creating a calm atmosphere for patients and attendants.

Security guard at the residential campus gate

Security

Provides round-the-clock protection across the hospital and the residential areas. Trained security staff monitor entry and exit points, manage visitor access and patrol critical zones, working with the CCTV monitoring room to respond quickly to any concern.

CCTV monitoring software on a screen, with the camera feeds blurred for security

CCTV Surveillance

Cameras placed across critical hospital zones and the staff residential areas provide round-the-clock surveillance, help detect unauthorised access and support a prompt response to incidents.

Fire and Safety

Alarms, detectors, extinguishers and sprinkler systems cover every area in and around the hospital. Regular training sessions teach staff and students fire prevention, emergency evacuation and safe escape.

Compost centre of the Organic Waste Converter

Organic Waste Converter

Turns all the food waste from the canteen and bakery into nutrient-rich compost for the gardens and landscaping, reducing landfill waste.

Pumps at the sewage treatment plant

Water Treatment and Recycling

Used water is treated and recycled. The treated water supplies the flush tanks in the residential area and irrigates the gardens across the campus, reducing fresh-water consumption.

Ladies Seva Dal recreation hub

Seva Dal

Seva Dal volunteers serve the hospital round the clock in the spirit of selfless service, whether folding linen in the laundry, washing dishes in the Dietary department or guiding the large crowds at the hospital gates each morning. Gents and ladies Seva Dals have their own recreation hubs on campus. Sevadal →

Gallery

Around the Campus

Diesel generator sets in the power house
Diesel generator sets in the power house
Electrical panel room
Electrical panel room
Rooftop solar panels
Rooftop solar panels
Cryogenic gas storage tank on campus
Cryogenic gas storage tank on campus
Maintenance stores
Maintenance stores
Dryers in the hospital laundry
Dryers in the hospital laundry
Hospital ambulance
Hospital ambulance
Gents Seva Dal recreation hub
Gents Seva Dal recreation hub
A staff member at work in the Estate Office; the wall-mounted CCTV display is blurred for security
Estate Office
Staff with a patient on the GE CT scanner
GE CT scanner, one of the systems Biomedical Engineering maintains
A driver in one of the hospital cars outside a campus building
One of the hospital's two cars
Our Commitment

Service Beyond Infrastructure

Facility Management Services is committed to continuous improvement, operational discipline, sustainability and service excellence. By bringing people, processes, technology and infrastructure together, FMS strives to maintain an environment that supports the Institute’s mission of providing quality healthcare with care, dignity and compassion.

Read about our energy, water, waste and green-campus work on the Go Green pages.

Supporting Healthcare. Sustaining Infrastructure. Enabling Service.