Behind Every Ward, a Working Campus
At Sri Sathya Sai Institute of Higher Medical Sciences, Whitefield, Facility Management Services (FMS) is an integral part of the healthcare ecosystem — ensuring that the hospital, the residential campus and the supporting infrastructure remain safe, clean, functional, sustainable and ready to serve.
FMS brings together a multidisciplinary team responsible for the seamless functioning of essential hospital and campus services. From engineering infrastructure and utilities to housekeeping, security, estate management, transport, CSSD and laundry, every function works to one common objective: an environment that lets clinicians and caregivers focus on what matters most — patient care.
What FMS Delivers
Sustainable energy management
Solar energy is now an important part of the Institute’s energy strategy. 3,16,831 kWh of solar power was generated in 2025, and hospital electricity consumption fell by 9.45% compared with 2024. Solar power →
Responsible water management
1,648 aerators have been installed and 1,691 taps replaced across hospital and residential facilities, while 120 percolation wells support rainwater capture and groundwater recharge. Water →
Reliable engineering infrastructure
Electrical, Civil, HVAC, Utility and Biomedical Engineering teams keep hospital operations uninterrupted through preventive maintenance, breakdown response, equipment management and infrastructure upkeep.
Clean and hygienic environment
Housekeeping keeps patient-care areas, public spaces, residential facilities and the wider campus clean, hygienic and well kept, with structured supervision and operational monitoring.
Safety and security
Controlled access, surveillance, visitor and vehicle management, patrols and emergency support keep the campus safe for patients, attendants, staff, students and visitors.
Integrated support services
CSSD, Laundry, Transport, Estate and Accommodation services form the support network around clinical care — sterile supplies, clean linen, mobility, accommodation and dependable campus services.
Five Service Areas, One Campus
Engineering & Infrastructure
- Electrical systems & power management
- HVAC & environmental control
- Civil & building maintenance
- Utility services & water management
- Biomedical engineering
- Fire & life safety infrastructure
- Preventive & breakdown maintenance
Estate & Campus Management
- Estate & accommodation management
- Guest house & residential facilities
- Landscaping & gardening
- Roads, drains & common areas
- Campus upkeep & infrastructure support
- Transport services
Environmental & Housekeeping Services
- Hospital housekeeping
- Hygiene & sanitation
- Waste movement & environmental upkeep
- Landscaping & green campus initiatives
- Resource conservation
- Water & energy efficiency initiatives
Clinical Support Services
- Central Sterile Supply Department (CSSD)
- Steam & ETO sterilisation support
- Sterile supply management
- Laundry & linen services
- Biomedical equipment support
- Audio-visual services
Safety & Security
- Access control
- CCTV surveillance
- Visitor & vehicle management
- Security patrols
- Emergency response support
- Hospital & campus safety
Department by Department
The teams behind the five service areas, and what each one looks after.

Electrical
Keeps power flowing to the hospital and the residential complex through continuous monitoring and maintenance.
- Four diesel generator sets (two of 625 kVA and two of 500 kVA) with HT and LT panels and a bus coupler for load management
- Four 750 kVA transformers, monitored for oil temperature, winding temperature and noise
- Online UPS systems backing the MRI, the cath labs, the CT scanner and other critical areas
- Solar power systems of 100 kW and 180 kW (400 and 340 panels)
- Lifts: three in the hospital and five in the residential area
- 126 earth pits across the hospital and residential areas
- Fire pumps, electric boilers for the Dietary section, motors for the water and sewage plants, laundry and medical gas plant, lighting for all operation theatres, and street lights

HVAC
Provides hygienic, controlled air-conditioning for critical areas, including 12 operation theatres, ICUs, CCUs, cath labs, radiology, laboratories and other clinical zones.
- Central plant of three 220 TR York Millennium water-cooled chillers and one new 220 TR Blue Star VFD chiller for energy-efficient chilled water
- Insulated piping to air-handling units and fan-coil units that hold temperature and humidity
- Three 300 TR cooling towers with chilled-water and condenser-water pumps
- Ductable split AC units and a centralised ventilation system

Utilities and Maintenance
The Utility team, part of the Engineering Department, runs and maintains the essential utilities of the hospital and the residential areas, including water, electricity and other vital systems. Its prompt maintenance keeps medical and living spaces functional, safe and comfortable for patients, staff and residents at all times.

Biomedical Engineering
Manages and maintains critical medical equipment, including the Siemens 3 Tesla MRI, the GE CT scanner and Allengers X-ray systems. The team handles installation, calibration, troubleshooting and repairs, and keeps 70% of the equipment running without annual maintenance contracts, which saves significant cost.

Central Sterile Services Department (CSSD)
Supplies sterile instruments and materials to every department, so that each surgical and clinical procedure is supported by contamination-free equipment.
- Three fully automatic steam sterilisers for bulk processing of instruments, drapes and linen
- Four fully automatic ETO sterilisers for low-temperature sterilisation
- Strict quality-control protocols for every item returned to clinical use

Laundry
Four large washing machines and a set of dryers clean the linen from operation theatres, wards, ICUs and other areas. Supported by a dedicated team of Seva Dals, the laundry follows strict washing and sanitising protocols that play a vital part in infection control, so patients have fresh, clean linen every day.

Telephone and Communication
The communication backbone of the hospital, handling patient queries, intra-hospital calls, telephone repairs and network upkeep. The lines have been upgraded from copper to a PRI system with optical-fibre connectivity for better clarity, reliability and capacity. The department also supports high-speed internet and runs the hospital’s Code Blue emergency call system.

Landscaping
A team of 15 keeps the hospital’s gardens in good condition. With bush cutters, a tractor and other tools, they maintain neat lawns, trimmed hedges and healthy, pest-free plants for a clean, green and serene campus.

Transport
A fleet of two cars, a college bus for nursing students, a tractor and an ambulance supports the hospital and the college. Trained drivers and well-maintained vehicles move staff, students, patients and essential materials safely and on time, for routine and emergency needs.

Housekeeping
A team of 45 trained staff keeps the hospital clean, safe and hygienic, from operation theatres to waiting areas. Two Roots cleaning machines, hospital-grade chemicals and strict cleaning protocols help prevent infection and keep every patient-care and public area spotless.

Estate Office
Manages the staff residences, guest accommodation and two nursing college hostels within a secure gated community. The campus has 198 flats and bungalows with a gym, indoor games and other essential amenities, and the Estate Office looks after their maintenance and upkeep.

Audio-Visual Services
Runs the sound, projection and public-address systems for hospital events and daily operations, using a Soundcraft 24-channel digital mixer and a Yamaha 12-channel analogue mixer. Soothing bhajans are broadcast throughout the hospital 24 hours a day, creating a calm atmosphere for patients and attendants.

Security
Provides round-the-clock protection across the hospital and the residential areas. Trained security staff monitor entry and exit points, manage visitor access and patrol critical zones, working with the CCTV monitoring room to respond quickly to any concern.

CCTV Surveillance
Cameras placed across critical hospital zones and the staff residential areas provide round-the-clock surveillance, help detect unauthorised access and support a prompt response to incidents.
Fire and Safety
Alarms, detectors, extinguishers and sprinkler systems cover every area in and around the hospital. Regular training sessions teach staff and students fire prevention, emergency evacuation and safe escape.

Organic Waste Converter
Turns all the food waste from the canteen and bakery into nutrient-rich compost for the gardens and landscaping, reducing landfill waste.

Water Treatment and Recycling
Used water is treated and recycled. The treated water supplies the flush tanks in the residential area and irrigates the gardens across the campus, reducing fresh-water consumption.

Seva Dal
Seva Dal volunteers serve the hospital round the clock in the spirit of selfless service, whether folding linen in the laundry, washing dishes in the Dietary department or guiding the large crowds at the hospital gates each morning. Gents and ladies Seva Dals have their own recreation hubs on campus. Sevadal →
Around the Campus











Service Beyond Infrastructure
Facility Management Services is committed to continuous improvement, operational discipline, sustainability and service excellence. By bringing people, processes, technology and infrastructure together, FMS strives to maintain an environment that supports the Institute’s mission of providing quality healthcare with care, dignity and compassion.
Read about our energy, water, waste and green-campus work on the Go Green pages.
Supporting Healthcare. Sustaining Infrastructure. Enabling Service.
