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Dietary Department

Satvik, wholesome vegetarian meals and individualised therapeutic diets for every admitted patient, provided free of charge.

Bhagawan Sri Sathya Sai Baba seated in the Dietary department, drinking from a tumbler, as staff stand with folded hands, 21-Dec-2000Bhagawan Sri Sathya Sai Baba seated in the Dietary department, receiving a plate offered by staff, 21-Dec-2000
Bhagawan Sri Sathya Sai Baba in the Dietary department, 21-Dec-2000
Overview

Food That Is Medicine

The Dietary department is the only department in the hospital inaugurated by our founder, Bhagawan Sri Sathya Sai Baba, on 21-Dec-2000. Bhagawan Himself laid the foundation for its work when He said that the food served to patients from this department will be medicine.

A Vision Rooted in Love and Service

This vision forms the foundation of every service rendered by the department. Food is not merely prepared to satisfy hunger; it is planned and served with the understanding that appropriate nutrition is an integral part of patient care and recovery.

As an essential support service of the hospital, the Dietary Department combines the principles of clinical nutrition with the spirit of Seva. Through thoughtful menu planning, careful food preparation and individualised dietary care, the qualified clinical nutritionists strive to ensure that every patient receives food suited to their nutritional needs and medical condition.

Nourishment Throughout the Day

Adequate nutrition is an important component of patient care. The Dietary Department ensures the provision of regular meals and appropriate nutritional support to all admitted patients throughout the day.

Three Main Meals

Three main meals are served every day to all admitted patients.

Snacks

Mid-morning and evening snacks between the main meals.

Night-time Milk

Milk with buns and biscuits at night.

Nutritional Supplements

All types of nutritional supplements are also provided, free of cost.

Linked to the HMIS

The department is linked online to the hospital management information system, and each patient’s diet order is coordinated through it.

For Attendants of Children

Food is also provided for the attendants of paediatric patients. Other attendants can use the campus canteen — see Facilities.

A young patient and his attendant with a lunch tray on the ward
Lunch in the preoperative cardiac ward
An attendant helping a patient with his meal
An attendant helping at mealtime
A patient eating lunch at the bedside
Lunch at the bedside
A patient eating lunch in the ward
Post-operative cardiac ward
A patient at lunch on the ward
Post-operative neurosurgery ward
A volunteer handing a meal tray to an attendant at a child's bedside
A meal tray handed over at a child’s bedside

From menu planning to the delivery of meals at the bedside, every stage of the service is carried out with attention to hygiene, quality, timeliness and patient-specific requirements.

Clinical Nutrition & Therapeutic Diets

Individualised Diets for Clinical Care

Nutrition plays an important role in the management of illness and the recovery process. Every patient has individual nutritional requirements depending on their medical condition, treatment, clinical status and dietary tolerance.

The Dietary Department works in close coordination with the Medical and Nursing teams to plan and provide therapeutic diets according to doctors’ prescriptions and the patient’s assessed nutritional needs.

Our qualified dietitians translate clinical requirements into practical, appropriate and balanced meal plans. They consider the prescribed diet, food consistency, nutrient restrictions and other relevant dietary modifications to help ensure that meals are suitable for each patient.

A normal diet tray — rice, chapati, dal, vegetables, salad and fruit
Normal diet
A diabetic diet tray — chapati, millet, dal, vegetables, cucumber and papaya
Diabetic diet
A soft diet tray — soft rice, dal and papaya
Soft diet
A salt-restricted diet tray with a 1 g salt sachet
Salt-restricted diet
A paediatric diet tray — rice, dal, vegetables, a sweet and papaya
Paediatric diet
A nurse giving a tube feed at the bedside
A tube feed at the bedside
A diet tray prepared for the cardiac surgery ward
Cardiac surgery ward tray
A diet tray prepared for the Neuro ICU
Neuro ICU tray
A diet tray for the Cardiac Intensive Care Unit
Cardiac Intensive Care Unit tray

Clinical Assessment and Daily Patient Rounds

The role of the dietitian extends beyond preparing diet charts. Daily patient rounds provide opportunities to assess nutritional needs, review food intake and tolerance, identify nutritional concerns and discuss necessary dietary modifications with the treating team.

Based on clinical findings and the patient’s progress, diet plans are reviewed and adjusted as appropriate. This coordinated approach helps align dietary care with the overall treatment plan.

Careful Planning and Coordination

Therapeutic diet services require continuous coordination between the dietitians, kitchen personnel, ward teams and other relevant departments. Accurate diet orders, appropriate food preparation and timely distribution are essential to ensure that the prescribed diet reaches the intended patient.

Through this systematic approach, the Dietary Department seeks to provide safe, appropriate and individualised nutritional care as an integral part of the hospital’s patient care services.

From Diet Planning to Meal Delivery

How Meals Reach Patients

The hospital kitchen — cooking ranges under stainless-steel exhaust hoods
The hospital kitchen

Prepared with Care, Served with Devotion

Separate pre-preparation and cold-storage areas, and a cooking area with zones for specific preparations, exhaust hoods, fire safety, fresh-air inlets and internal drains for hygiene. The kitchen uses piped LPG from GAIL and an electric steamer, and steamed vegetables are used in all food preparation. Raw ingredients are kept in a larger, separate store outside the kitchen, in line with food-safety standards.

Plated and Sent to Every Ward

Meals are plated in the plate-stacking area and carried in preheated stainless-steel food trolleys, one for each ward — from the critical care units to the Emergency ward.

Served on Safe Tableware

Patients are served on glass, porcelain and stainless-steel utensils. The department is steadily reducing its use of plastic, choosing safer and more sustainable alternatives wherever possible.

Washed and Dried by Machine

The washing area has an industrial IFB dishwasher with a 1,000-plate washing capacity and automatic drying, to maintain hygiene standards.

Dietitians and kitchen staff plating patients' meals
Plating patients’ meals
The food service area, where volunteers load the ward trolleys
The food service area
Food trolleys arriving at the Neurosurgery ICU
Food trolleys at the Neurosurgery ICU
The washing area with the industrial IFB dishwasher
The washing area and IFB dishwasher
Grapes served in leaf cups instead of plastic
Fruit served in leaf cups
Milk and juice bottles being prepared for the wards
Milk and juice for the wards
Safe Food for Vulnerable Patients

Food Safety and Quality

Food safety is paramount in a hospital, where patients are especially vulnerable to foodborne illness.

A Food Safety and Standards Authority of India (FSSAI) certified food service catering set-up
Hazard Analysis and Critical Control Points (HACCP) implemented, with proper food handling, storage and regular sanitation
All raw ingredients, perishable and semi-perishable items are quality-checked before use
Standardised recipes and portion control, so every patient receives consistent, nutritious meals
Organic waste is segregated at source
Food handlers are vaccinated regularly and undergo periodic general health screening
Dietitians at work in the dietitians' office
The dietitians’ office
Nutrition Guidance Beyond Hospitalisation

Empowering Patients for the Journey Home

The transition from hospital to home is an important stage in recovery. Appropriate dietary practices and lifestyle modifications can help patients continue managing their health after discharge.

As part of discharge care, the dietitians undertake nutritional screening and assessment, followed by individualised diet counselling based on the patient’s medical condition, nutritional requirements and dietary needs.

Patients and, where appropriate, their family members are guided on suitable food choices, meal planning, portion sizes, dietary restrictions and other relevant nutritional recommendations. Counselling also addresses practical lifestyle modifications that can be incorporated into daily routines.

Diet Sheets in the Patient’s Preferred Language

To make dietary advice accessible and practical, diet sheets are provided in the patient’s preferred language. These instructions are intended to help patients and their families understand the recommended diet and follow it more confidently at home.

The counselling process also provides an opportunity to clarify dietary doubts and encourage sustainable food habits appropriate to the patient’s condition.

Milestones – Important Departmental Achievements

Patient Service Milestone

Successfully provided 90,000 meals to patients during the year 2025-26

Quality Improvement

Implemented improvements in diet preparation, food distribution, and patient meal services to enhance quality and efficiency.

Clinical Nutrition Services

Strengthened therapeutic diet planning and nutritional support according to patients’ medical conditions and dietary requirements.

Training and Academic Activities

Internship Programmes

Trained 50 students from external colleges and institutions through clinical internship programmes.

Student Training

Provided practical training in hospital dietary services, therapeutic nutrition, diet planning, and patient care to students.

In-house Nursing Education

Teaching nutrition for students of the SSSIHMS Nursing College from 2008.

Case Discussions

Conducted in-house case discussions to enhance clinical knowledge and understanding of nutritional management.

Infrastructure and Equipment

Cold storage — 17-Aug-2022
IFB dishwasher with drier — 20-Jul-2024
Food service trolleys — December 2000

Achievements and Appreciation

FoSTaC Training and Certification

Staff of the Dietary Department underwent FoSTaC (Food Safety Training and Certification) training to enhance their knowledge of food safety, hygiene, sanitation, and safe food-handling practices.

NutriSummit, Bengaluru (2026)

Dietitians participated in NutriSummit to learn about the latest developments in clinical nutrition and dietetics. The Certificate programme helped enhance professional knowledge and improve nutritional care for patients.

Departmental Programmes

Dietary Day Celebration

Dietary Day has been celebrated annually since 2001 to recognise and appreciate the dedication and contribution of the Dietary Department staff in providing quality nutritional care and timely meals to patients.

Seva in Action

A special feature of our institution is the volunteers who offer selfless service in food distribution and pre-preparation. Sevadal – Volunteer →

Sevadal volunteers washing utensils in the dietary department
Volunteers in seva
Bhagawan viewing the dietary exhibits
Swami blessing dietary exhibits

From providing wholesome vegetarian meals to planning specialised therapeutic diets, from coordinating meal delivery to educating patients at discharge, every responsibility contributes to the larger purpose of patient care.

Guided by Bhagawan Sri Sathya Sai Baba’s vision and inspired by the values of love, compassion and service, the department remains committed to providing nourishment with care, clinical responsibility and dignity — serving every patient, every day, free of cost.

Food is offered with love. Nutrition is planned with care. Service is rendered in the spirit of Seva.

100% Free, Always

Every Service Here Is Free of Charge

No payment, no insurance, no financial barrier — care is given to all with equal love, regardless of caste, creed, religion or means.

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