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Appointments & Admission

A general guide for patients who would like to avail the free medical care at SSSIHMS, Whitefield.

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Welcome to SSSIHMS, Whitefield
Sri Sathya Sai Institute of Higher Medical Sciences, Whitefield
Appointments

Welcome to SSSIHMS, Whitefield

Welcome to Sri Sathya Sai Institute of Higher Medical Sciences, Whitefield. This hospital is a tertiary care institution that caters to the specialties of: Cardiology, Cardiothoracic and vascular surgery, Neurology and Neurosurgery.

The following information is a general guide for patients who would like to avail the free medical care at Sri Sathya Sai Institute of Higher Medical Sciences, Whitefield.

Please Note the Following

Before You Come

All medical service provided to patients of SSSIHMS Whitefield is totally free of charge.
The hospital does not have a billing counter.
The hospital strictly conforms to a first come first serve policy with provisions for emergency medical conditions.
Patients and patient attenders are advised not to pay anyone who claims to be a staff member of SSSIHMS Whitefield, for any service whatsoever. Immediately bring such individuals to the notice of the Hospital Security.
Patients seeking treatment here can call the Hospital Helpline number +91 80 4710 4600 for getting an appointment for OPD consultation at the Hospital.
Visiting Hours

When Visitors May Come

The general visiting hours are from 4:00 pm to 6:00 pm.
When outside visitors wish to see a patient, the attendant staying with the patient may approach the Security at gate I, leave his/her attendant pass with him, collect the Visitors’ pass from Security, and proceed to the wards.
After visiting the patients, the attendant can collect his/her pass after seeing off the visitors.
In-patient Attendants

Attendant Passes

For every in-patient one attendant has to remain on campus. He/she will be given the attendant pass by the respective ward sister.
In the Neuro ward, during the rounds by the consultants and doctors the patient attendants are expected to be around.
Additional attendants are allowed only if the patients are immobile, have any disability and need assistance for moving around or in any other case, as opined by the concerned doctor.
Only under instructions from a doctor is an additional attendant pass issued.
Outpatient Consultation

How Do I Register as a Patient?

Please bring all your previous medical records.
Please bring a valid proof of address. The following proofs are accepted: Aadhar Card (preferred), Ration card, Voters ID, Driver’s license, Passport — this is compulsory for all foreign nationals.
One attendant is compulsory.
You will first be screened to be a patient of either of the specialties offered by SSSIHMS and only then registered.
What Procedure Should I Follow?

From Appointment to OPD

Appointment. The patient is required to call patient help desk +91 80 4710 4600 to get an appointment. Then will get an SMS with appointment date and timing.

Gate No.2. At Gate No.2, you will need to show the appointment SMS to the security. You may then proceed to the Screening / Reception block.

Screening / Reception block. Here you will be directed to the appropriate section — cardiac or neuro. The doctors will evaluate your condition and advise you accordingly. Once advised by the doctors in the screening block to approach the OPD, you may proceed to the appropriate OPD.

Out Patient Department. As you enter the main hall of the hospital, the Cardiac OPD is to your left hand side and the Neuro OPD is across the hall on your right hand side. There will be volunteers at the entrance to guide you to the appropriate OPD.

How to Reach the Hospital

Sri Sathya Sai Institute of Higher Medical Sciences, EPIP Area, Whitefield, Bangalore 560 066. Patients report at Gate No. 2 with their appointment SMS.

By Metro
Namma Metro Purple Line to Sri Sathya Sai Hospital Metro Station, close to the hospital. From Majestic (Nadaprabhu Kempegowda station), take a train towards Whitefield (Kadugodi) and get off at the stop after Nallurhalli. Use the exit on the hospital side.
From Kempegowda (Majestic) bus station
24 km. Volvo and regular BMTC services run from Platform 17 — routes 319 F (direct to SSSIHMS), 304 J, 326 E, 319 C, 334 J, 304 H and 333 E.
From Kempegowda International Airport
40 km. The Volvo BIAS service runs to Sri Sathya Sai Baba Ashram, Kadugodi; the hospital is 5 km further by bus, taxi or autorickshaw.
From HAL airport
10 km. Taxicabs are available at both airports and at the railway station, where there is also a prepaid autorickshaw counter.
Nearest railway station
Whitefield. Buses to Hope Farm and Kadugodi serve the hospital.

Open in Google Maps →   Full bus route list →

Revisit Patients

What Is the Procedure for Revisit Patients?

Come to the hospital only if you have been specifically advised to do so in your discharge summary.
To avoid any eventualities, please check the date of your revisit on your discharge summary and make sure you come on that date.
If any complications arise, for any reason you would like to visit the hospital, please call the hospital and confirm whether it is absolutely necessary for you to travel to the hospital.
Patient Help Desk — +91 80 4710 4600
Inpatient Admissions

On the Day of Admission

On the date of admission you will be completely screened by the doctors.
You will be admitted only after you are found fit for surgery.
One attendant is compulsory.
Bring all previous medical records — both records from other medical institutions and any medical records given to you by SSSIHMS.
To avoid any inconvenience, make your travel arrangements such that you come to the hospital on the appointed day, before 8.30 a.m.
Follow-up and Telemedicine

Care After You Return Home

Sri Sathya Sai Telehealth Network offers consultation in Neuro and Cardiac post operative care for patients operated at SSSIHMS. Patients who have already consulted a doctor and have their previous medical records (reports/scans) readily available may approach a nodal centre — at Barrackpore (West Bengal) or Bhubaneswar (Odisha).

Telemedicine: nodal centre addresses and consultation days →

Contact

Sri Sathya Sai Institute of Higher Medical Sciences

Address

EPIP Area, Whitefield, Bangalore 560 066, Karnataka, INDIA.

Telephone

+91 80 4710 4600 — Help Desk (only for PATIENT ENTRY) · 080 2800 4600 — General Enquiry · 080 28004763 — College of Nursing · 080 2800 4640 — Academics · 080 2800 4641 — HR dept.